Cancellation policy & cancellation form ————————————–
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:
——————— A. Cancellation policy ———————
Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must inform us (Michael Wiese, Am Werder 17, 21335 Lüneburg, Germany, Tel.: 49(0)163 - 6397738, Email: michael@full-circle.de) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post or email). You may use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
General information 1) Please avoid damaging or contaminating the goods. Please send the goods back to us in their original packaging with all accessories and packaging components. If necessary, use protective packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage. 2) Please do not send the goods back to us carriage forward. 3) Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
——————– B. Cancellation form ——————– If you want to cancel the contract, please fill out this form and send it back. To Michael Wiese Am Werder 17 21335 Lüneburg Germany E-mail: michael@full-circle.de I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) _______________________________________________________ _______________________________________________________ Ordered on (*) ____________ / received on (*) __________________ ________________________________________________________ Name of the consumer(s) ________________________________________________________ Address of the consumer(s) ________________________________________________________ Signature of the consumer(s) (only if notification is on paper) _________________________ Date (*) Delete as appropriate
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